Naluri Pintar offers a comprehensive and proven deployment and post-sales support via its 22 ASPs nationwide.
- Multi-platform Onsite Support Services
- Administration (System/Database)
- High Availability
- Performance Tuning
- Migration Services
- Disaster Recovery
- Technical Helpdesk
- Relocation services
- Desktop Management
Multi-Platform On-Site Support Services
This activity involves visiting the end user work-seaat, diagnosing the defective hardware, system software and middleware for a suitable resolution. One stop shop for quality support across all your IT equipments, this service ensures peace of mind and allows you to focus on your core business. It means whatever the problem is and wherever it is located, we will deliver the service to help you maintain his competitive edge and business continuity. In a complex environment with a mix of complex equipment, our integrated and coordinated service will be highly appreciated.
Total management of highly configured desktops, from planning & consulting for procurement, configuration, integration to operation support. This includes distributing and installing various software. It resource management on the network, troubleshooting day-to-day PC hardware and software problems. Providing standard Application Software’s usage help to the end users.
Tehnical Help Desk services
We offer customized Help Desk at your site with dedicated professional resources to manage. Technical Help Desk support involves understanding of the problem experienced by the users, take remote control of server/ workstation, diagnosing possible problem areas, detect & rectify problems. Naluri Pintar’s Help-Desk service provides end users assistance with hardware, software, networks in multi-vendor personal computer and commercial UNIX, NT, Novell system environment
The system administration involves IT resource management on a continuous basis such as hardware, system software, applications, data etc. To ensure their availability to all the end in the premises.
Collection of inventory of all hardware such as Servers Clients, Workstations, Printers, Peripherals, Networking Equipment, Power Conditioning Equipment in your premises and similarly for all the software such as operating system version. Desktop Applications versions, RDBMS, etc. distribute and install all software upgrades, updates and patches